Shipping policy
At Primetime Sportscards, we take care to ensure your order is packed safely and shipped promptly.
Order Processing
• Orders are typically processed within 1–3 business days after payment is received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During busy periods, live breaks, product releases, or promotions, processing times may be slightly longer.
Shipping Methods
We offer shipping across New Zealand, with international shipping available on request.
All orders are securely packaged to help protect:
• Single cards
• Sealed packs
• Sealed boxes
• Break hits
• Merchandise
Packaging Standards
We aim to ship all items safely and professionally:
• Single cards may be shipped in penny sleeves, top loaders, card savers, team bags, or protective cardboard support.
• Higher-value cards may be shipped in one-touch cases or additional protective packaging where appropriate.
• Sealed products are packed carefully to minimise movement and damage during transit.
• Break shipments may be combined where possible to save on shipping.
Shipping Costs
Shipping costs are calculated at checkout based on:
• Order size
• Delivery location
• Shipping method selected
Any applicable shipping promotions or free shipping offers will be clearly stated on the website or during special promotions.
Tracking
Where available, tracking details will be provided once your order has been shipped.
Please allow time for tracking updates to appear after dispatch.
Delivery Timeframes
Estimated delivery times may vary depending on your location and the shipping provider.
Typical delivery timeframes within New Zealand:
• Urban addresses: 1–3 business days after dispatch
• Rural addresses: 2–5 business days after dispatch
Please note these timeframes are estimates only and may be affected by courier delays outside of our control.
Incorrect Shipping Details
Please ensure your shipping address and contact details are correct before completing your order.
Primetime Sportscards is not responsible for delays, losses, or additional charges caused by incorrect shipping information supplied at checkout.
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Break Shipping Policy
For customers participating in live breaks:
• Shipping for break hits may be invoiced separately or included depending on the break format.
• Multiple break results may be combined into one shipment where possible.
• Base cards, veteran cards, or bulk commons may be handled differently depending on the specific break rules listed at the time of purchase.
• Please check the break listing or description for any specific shipping conditions before purchasing a spot.
Contact Us
If you have any questions about shipping, returns, or an issue with your order, please contact us:
Primetime Sportscards
📧 Email: primetimecardsnz@gmail.com
🌐 Website: www.primetimesportscards.co.nz
Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 or any other applicable New Zealand consumer law.